The Customer Experience, AI, and Performance (S2C E38)

Who is a customer? What does data have to do with the experience, and how can AI help us improve it? What about reading the […]

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Isn’t it Puzzling? (S2C E30)

Alie Adelman is a self proclaimed puzzler. She sees connection where others don’t, even if one piece is in the upper right and the other […]

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Anything is Possible (S2C E28)

Do you believe the message in the title? It is a reference to the time of transition, and the example our guest, Brent, described to […]

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Our Best Selves (S2C E27)

When we interview, we nearly always ask two questions. First, who is your hero; and second, what is the thing, be it a movement, an […]

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TJ is our Host! (S2C 23)

OMG thank you, T.J. You have given Lauren and I the gift of being in the hot seat, in a place where we are tasked […]

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Mentorship and Impeccable Words (S2C E21)

Meet Laura Thorne who has built a career on doing more things than can be listed in a half hour podcast. She is an amazing […]

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Leading from Within (S2C E12)

I have always found that the world of architecture and engineering, especially when it comes to sustainability, is full of big thinkers, aspirational leaders, and […]

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Reflections that are Subject2Change

I spent about four hours today rigorously cleaning my house. I swept, dusted, vacuumed, and even mopped. I delved into crevices that I haven’t cleaned […]

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Part 3 of Improv, Equity, and Privilege, Oh My! (S2C E8)

I can’t think of a better way to fight the doldrums of February than with the insights, openness, and positivity of TJ Mannix, improv theatre […]

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Part 2 of Improv, Equity, and Privilege, Oh My! (S2C E8)

We are again engaging in a conversation with TJ Mannix, improv actor, founder of the NYC Improv Musical Theatre Festival, and fellow curious soul. We […]

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