The Customer Experience, AI, and Performance (S2C E38)
Who is a customer? What does data have to do with the experience, and how can AI help us improve it? What about reading the […]
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Who is a customer? What does data have to do with the experience, and how can AI help us improve it? What about reading the […]
Continue reading »
Do you think of wood as passe, old-school, rudimentary? Well, think again. In our conversation with Paul Crovella we learn that mass timber is one […]
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OMG thank you, T.J. You have given Lauren and I the gift of being in the hot seat, in a place where we are tasked […]
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You’ve met Katelyn before, in our wonderfully informative session on sustainable financing. We are so glad to welcome her back, and to include Ryan, to […]
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Meet Laura Thorne who has built a career on doing more things than can be listed in a half hour podcast. She is an amazing […]
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What do Red Bull, Universal Design, and a letter writing dog have in common? You’ll have to watch all three of Dave’s videos to find […]
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Todd Thomas can fit more passion and more verbiage into a few minutes of time than anyone else I know. His brain ticks along at […]
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This week Lauren and I welcome a superstar of the greening of NY state, the nation, and the world. Judith Enck, former EPA Administrator in […]
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I have always found that the world of architecture and engineering, especially when it comes to sustainability, is full of big thinkers, aspirational leaders, and […]
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I realized that I have not written a post in awhile, other than to promote my newest endeavor, the YouTube channel I am co-hosting with […]
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