Where to Begin?
A family was driving through Maine, and was a bit lost. Realizing they had bad cell reception so Siri couldn’t help them, and knowing they […]
Continue reading »Category Archives: Process
Excellence Begins with Engagement
I have mentioned, in past posts, the importance of language in our work to engage people, to connect systems to our goals, and to connect […]
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Nothing About Me, Without Me, is For Me
I googled this statement (title) to find out where it originated, because I find it to be one of the most influential quotes for my […]
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Game Night, the Serenity Prayer, and Advocacy in the Anthropocene.
My friends and family got together to go apple picking and play games yesterday. It was a bit drizzly, but warm as we over-loaded our bags […]
Continue reading »What do We Want to be When We Grow Up?
We don’t have a technology problem, we have a people problem (John Boecker, 2018). By that I mean the people working within the existing systems […]
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Perfection or Progress?
I grew up with “practice makes perfect”. My son came home from middle school with “practice makes progress”. I find this changed rendition much, much […]
Continue reading »Four Things We Must Change (to change the world)
We need to change some things if we want to change the world. I see four distinct items in New York State public work delivery […]
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